Instant Insights

The website is the storefront of eCommerce businesses. To increase the likelihood of sales and returning customers, the journey through it needs to be as easy to use as possible.

Quicker returns, new attention channels, Buy Now Pay Later, a global pandemic or recession. How do you respond to these ever-changing needs, wants, and realities?

Black Friday, Cyber Monday, Boxing Day and New Year sales all happen in a short timeframe. It’s important to be as prepared as possible to attract and retain your customers.

Social Commerce takes social media for brands and customers to the next level by blending eCommerce purchases and social experiences. It blurs the line between the traditional stages of a marketing funnel.

Let's explore how customer obsession drives successful strategies, essentially leading to higher customer loyalty, retention and ROI.

Get to know our co-founders, hear why they built Instant and find out what makes them tick.

At Instant, we value the entire customer journey. Checking out with us shouldn’t just be frictionless, instantaneous and simple, it should also be considered.

Joining us as our Head of Sales 8 months ago, Rick is our resident coffee connoisseur, DJ (UE Boom controller), and provider of unmatched energy to not just our sales function, but to our entire team.

Customer retention and loyalty is a large determinant in what differentiates a good business from a great business. This is dependent on your brand, reputation, and more recently, the customer experience and journey.

Based in Brisbane, Tom is our resident photographer & axe-throwing champion, but most importantly, he's a brilliant software engineer.

At Instant, we’re building the future of a frictionless economy. Recognising that checkouts are universally frustrating, we set our sights on changing the way consumers shop.

Joining us from Uber mid-covid, thanks to a cold LinkedIn message - Pat is our resident board games enthusiast & all-star engineer.

Here at Instant, our checkout product offers a variety of features that work harmoniously to create the optimal checkout experience.

For a lot of brands, implementing this simplistic checkout experience and seeing an immediate uplift in conversion is enough of a reason to start using a solution like Instant.